Core Cost Management - Pan European Cost Management

Case studies - Bank Leumi (UK) plc

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“In these challenging times when stability and profitability are under threat, there are increasing needs for Operations Management to achieve more with less: more transactions with less staff, more business with lower costs. However, complexities within the market are constantly threatening our ability to achieve the goals we have been set. Regulation requires ever increasing controls and reporting. The pressures upon us make it difficult to identify where our priorities should lie.”

“Technology has made enormous advances in recent years and there are now new opportunities which enable us to think very carefully about how we can improve efficiency. However, this is also an area where costs have to be prudently managed.”

Nigel Brigden engaged Core Cost Management to conduct a full financial and systems audit of Bank Leumi’s telecoms which covered suppliers, costs and billing as well as a review of key operations. This identified savings of 30% as well as a number of priorities for improvement. “By engaging Core Cost Management, I now know our telecoms costs will be managed and problems be kept in check, the bank will keep up to date with technology and market changes and at the same time I can release some of my own and my staff’s time for more main stream responsibilities, so it is actually more cost effective too.”

Pan-European Cost Management

Where do you start with a European Telecoms Audit - the language barriers, currency and culture differences, not to mention the regulatory practices and bureaucratic elements involved?

Telecoms Operators in each country charge differently for line rental, call usage, leased lines, equipment maintenance, broadband and inbound call centre services and when crossing boundaries from one country to another, international charges are applied.

Take mobile roaming for example, the cost of incoming telephone calls and data usage when added to outbound usage can easily cause your telecoms budget to spiral out of control.

But there are vast opportunities to achieve telecom cost savings across all European countries.

At Core Cost Management we work with in country specialists who have developed their knowledge and expertise over a number of years. These partners know how to translate telecom bills and contractual documentation to make them easier to understand and are used to working with suppliers to negotiate the best terms and rates for your organisation. Contact us for more information.